Privacy Policy

Effective Date: 1-1-2025

Last Updated: 4-4-2025

Generator Systems LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or otherwise interact with our services.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Name
Email address
Phone number (including mobile numbers)
Billing and shipping addresses
Company name
Purchase history

b. Non-Personal Information

IP address
Browser and device type
Time and date of access
Referring URLs

Note: We do not use cookies or other tracking technologies.

2. How We Use Your Information

We may use your information to:

Process orders and provide products or services
Respond to customer inquiries and provide support
Answer questions submitted via contact forms, email, or phone
Send promotional, informational, and service-related communications
Improve our customer service and website
Comply with legal obligations
Prevent fraud and ensure data security

3. Customer Communications

By providing your phone number or email, you may receive:

Promotional messages
Informational updates
Marketing content

Message Frequency: Approximately one message per week.
Charges: Message and data rates may apply, depending on your carrier.

4. Data Sharing

We do not share personal or mobile information with third parties for marketing purposes, even with consent.

“We do not share personal or mobile information with third parties for marketing purposes.”

5. Data Transfer

We do not transfer consumer data to external organizations under any circumstances, even with consent.

“We do not transfer consumer data to external organizations under any circumstances, even with consent.”

6. Opt-Out Instructions

You may opt out of future communications at any time.

To opt out of future communications, text STOP or UNSUBSCRIBE.
Text HELP for assistance.

You may also email us directly to unsubscribe from email communications.

7. Data Security

We take strong precautions to protect your data:

Secure servers and hosting environments
Encryption of data in transit where applicable
Role-based access control for sensitive information

8. Data Retention

We retain your information only as long as needed to:

Complete transactions
Support warranty or customer service inquiries
Comply with applicable laws and accounting obligations

9. Your Rights

You may request to:

Access your personal information
Correct inaccurate data
Delete your data, where permitted by law
Withdraw consent to communications

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

11. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices. Please read their privacy policies independently.

12. Changes to This Policy

We reserve the right to update this policy. Changes will be reflected on this page with a new effective date.

13. Contact Us

For questions about this Privacy Policy or your personal information, contact us at:

Generator Systems LLC
Email: info@generatorsystemsllc.com
Phone: (888) 207-2169
Address: 29 N. Plains Hwy Unit 14, Wallingford, Ct 06492